Dishonest Scales
Let this be a warning to read the fine print of an airline's baggage policy the next time you fly. Yesterday morning when I checked in at Tampa International Airport for my flight to Charlotte, an AirTran employee weighed my large suitcase and the scale read 54.5 pounds. I found it strange that my suitcase suddenly gained weight on my way to the airport. At the missionary house I stayed at, their scale had my suitcase at 50 pounds. After putting on an extra jacket and my heavier pair of shoes plus moving other items into my carry-on bag, the AirTran employee measured my suitcase and told me it was “too big.” I was shocked that I suddenly had to pay a $49 “oversized bag” fee. That same suitcase had never incurred such charges on previous AirTran flights. I didn’t know a policy change regarding baggage dimensions went into effect last month. When I asked the AirTran employee to waive the fee, she refused and claimed the $49 would otherwise be taken out of her paycheck. ...